Member Community

Expand all | Collapse all

Challenges and Successes Around Teleheatlh

  • 1.  Challenges and Successes Around Teleheatlh

    National Council Staff
    Posted 05-19-2020 14:05
    Shifting SUD services to telehealth can be a challenging transition. What's something you'd like to either share a solution around or ask for help on?

    ------------------------------
    Maura Gaswirth
    Director, Practice Improvement
    National Council for Behavioral Health
    Washington DC
    (202)684-7457
    ------------------------------


  • 2.  RE: Challenges and Successes Around Teleheatlh

    Posted 05-20-2020 16:50
    Zoom doesn't have closed captioning capability, so if you are going to be holding a webinar or other service by telehealth consider using a platform that will be accessible to people who are deaf or have difficulty hearing. At our agency we use Microsoft Teams which does provide automatic captioning.

    Menachem Hojda LMSW

    Recipient Rights Trainer


    Oakland Community Health Network

    5505 Corporate Drive

    Troy, MI 48098

    248.858.7833

    hojdam@oaklandchn.org

    www.oaklandchn.org



    Our Mission: Inspire Hope, Empower People, and Strengthen Communities
    Community Mental Health: A Valuable System for Valued People

    __________________________________
    OCHN Legal Notice

    Unless expressly stated otherwise, this message is confidential and may be privileged. It is intended for the addressee(s) only. Access to this E-mail by anyone else is unauthorized. If you are not an addressee, any disclosure or copying of the contents of this E-mail or any action taken (or not taken) in reliance on it is unauthorized and may be unlawful. If you are not an addressee and/or have received this message in error, please inform the sender immediately.





  • 3.  RE: Challenges and Successes Around Teleheatlh

    Posted 05-21-2020 16:29
    For what it's worth, it looks like Zoom has fixed it's capability for closed captioning with a new version (5.0).  If you already have zoom, you'll need to update it to get the new feature:  https://support.zoom.us/hc/en-us/articles/207279736-closed-captioning

    ------------------------------
    Klaryce Bell
    HC Contract Compliance Officer
    Southwest Behavioral Health Management, Inc.
    New Castle PA
    (724) 657-3470
    ------------------------------



  • 4.  RE: Challenges and Successes Around Teleheatlh

    Posted 05-21-2020 17:02
    This requires someone typing in the captions, and is only available to be set up by the host. Teams allows the user to turn it on and it will automatically caption it.

    Menachem Hojda LMSW

    Recipient Rights Trainer


    Oakland Community Health Network

    5505 Corporate Drive

    Troy, MI 48098

    248.858.7833

    hojdam@oaklandchn.org

    www.oaklandchn.org



    Our Mission: Inspire Hope, Empower People, and Strengthen Communities
    Community Mental Health: A Valuable System for Valued People

    __________________________________
    OCHN Legal Notice

    Unless expressly stated otherwise, this message is confidential and may be privileged. It is intended for the addressee(s) only. Access to this E-mail by anyone else is unauthorized. If you are not an addressee, any disclosure or copying of the contents of this E-mail or any action taken (or not taken) in reliance on it is unauthorized and may be unlawful. If you are not an addressee and/or have received this message in error, please inform the sender immediately.