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Browse trending topics: COVID-19 Telehealth Workforce 

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  • It has been brought to my attention that members who are caring for people with ERISA plans are being required to use the plans telehealth platforms; Teledoc is frequently mentioned. Not only is it requiring more administration and cost for provider they ...

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  • We are experiencing challenges with a claims processing system deployed by Optum that does not appear to comply with the standardized transactions and operating rules required by federal rules. Seeking any success any of you have had around messaging ...

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  • Posted in: Member Community

    ​Good afternoon, We are in the midst of redesigning our outpatient behavioral health services, and we are looking to redesign our scheduling department into a call center.  Our vision is that we would have this department schedule new patients for OP ...

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