Dear Association Executives - Attached and at the link below, please find a new report from the National Council's Medical Director Institute on "Quality Measurement in Crisis Services."
As mental health crisis systems witness unprecedented growth, the need for standardized metrics to evaluate these systems becomes increasingly important. But what are the best performance metrics to assess quality, track reporting mandates, identify problems or blind spots, personalize and assess for value or determine the overall "success" of a crisis system? An innovative new report "Quality Measurement in Crisis Services" from the Medical Director Institute at the National Council for Mental Wellbeing takes on the challenge of providing a brief framework of optimal metrics to lead the mental health field in enhancing the quality of crisis systems nationally.
Please feel free to share this with your members and please do not hesitate to let us know if you have any questions.
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Neal Comstock
Director of Membership
National Council
NealC@TheNationalCouncil.org202 748-8793
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