Association Executive Directors Community

COVID-19 Increase in minutes needed - FCC response

  • 1.  COVID-19 Increase in minutes needed - FCC response

    National Council Staff
    Posted 03-31-2020 14:23
    Dear Association Executives - Following up on a discussion from today's Association Executives weekly call, below please find a response from the FCC on limits on minutes for Lifeline providers.

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    From: Evan Swarztrauber <Evan.Swarztrauber@fcc.gov>
    Sent: Tuesday, March 24, 2020 6:03 PM
    To: Reyna Taylor
    Subject: RE: COVID-19 Increase in minutes needed

    Reyna, 

    Thanks so much for reaching out. I checked on this and there is no FCC rule preventing a Lifeline provider like TRAC phone from 1) increasing minute limits or offering unlimited minutes or 2) "zero-rating" mental health-related calls, i.e. ensuring that those calls would not count against the monthly minute limit. 

    The FCC generally has been encouraging telecom providers to go above and beyond the "Keep Americans Connected Pledge," and many have done so. Here's more info on those offerings: https://www.fcc.gov/keep-americans-connected/above-and-beyond 

    And here you can find everything we've done thus far to respond to COVID19: https://www.fcc.gov/keep-americans-connected

    Evan Swarztrauber

    Policy Advisor

    Office of Chairman Ajit Pai

    Federal Communications Commission

    (202) 418-2261 (o)

    (202) 870-8405 (m)

    Twitter: @EvanS_FCC

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    Reyna Taylor

    Vice President, Public Policy

    National Council for Behavioral Health

    Direct: 202-774-1651

    ReynaT@thenationalcouncil.org









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    Reyna Taylor
    Vice President, Public Policy
    National Council for Behavioral Health
    Direct: 202-774-1651
    ReynaT@thenationalcouncil.org

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