TBD Solutions, in partnership with the National Association of Crisis Organization Directors, the American Association of Suicidology, and the Crisis Residential Association, is conducting a national survey of crisis call centers, mobile crisis teams, and crisis residential programs. We seek to better understand the experiences, greatest needs, and challenges of crisis service providers during the COVID-19 pandemic. This is an expanded version of a survey administered in April 2020.
The survey is open to workers of any type in crisis call centers, mobile crisis teams, or crisis residential programs. Multiple responses from the same crisis service type are welcome.
Your responses will help in advocacy efforts to equip crisis service providers to meet the needs of the people they serve during the COVID-19 pandemic and beyond. The results of the previous survey reached a national audience and brought critical attention to the behavioral health crisis workforce experience, and we expect this survey to be utilized in a similar fashion. Survey results will be shared with participants.
Respondents may choose to remain anonymous so as to provide honest and candid information. Lastly, this survey is time-sensitive. Please respond to this survey by TUESDAY, JUNE 9TH, 2020.
To access the Crisis Call Center survey, click here.
To access the Mobile Crisis Team survey, click here.
To access the Crisis Residential Program survey, click here.
Thank you for your help in distributing this survey to your crisis co-workers and colleagues!
Crisis Systems Consultant,